Long Code SMS
Long Code services offer advantages such as a familiar and recognizable phone number format, lower cost compared to short codes
5 capability areas4 technologies
01 · The essentials
Everything you need to know about Long Code SMS.
A plain-language look at what this service is, who it's built for, and the difference it makes once it's running.
Long Code services offer advantages such as a familiar and recognizable phone number format, lower cost compared to short codes
Who it's for
Growing businesses
Teams whose operations are scaling faster than their current IT setup can comfortably keep up with.
Lean in-house teams
Organisations that don't have dedicated long code sms specialists on staff — or want to free the ones they do have.
Uptime & compliance driven
Businesses that can't afford downtime and need to evidence their security and controls to auditors or clients.
Modernising legacy setups
Leaders replacing ageing, hard-to-maintain systems with something reliable, secure and future-ready.
Why you should invest
Stop firefighting
Shift from reacting to problems to preventing them — before they ever reach your users or your customers.
Expertise on demand
Certified engineers and a proven delivery model, without the cost and lead time of hiring a full internal team.
Cost you can predict
Clear scope and SLA-backed support in place of surprise spend, emergency fixes and unplanned overtime.
What changes for your business
Where you are today, and where this service takes you.
Before
Unplanned downtime and disruption
With NRT
Monitored, resilient systems with measurable uptime
Before
Reactive, ad-hoc firefighting
With NRT
Proactive management and a clear roadmap ahead
Before
Unpredictable, reactive spend
With NRT
Planned budgets with SLA-backed support
Before
Security you hope is working
With NRT
Controls you can measure, evidence and audit
02 · Scope of engagement
This is what we take responsibility for.
5 capability areas
Unlimited sub-keywords
Also, by creating unlimited sub-keywords, you will be able to manage different autoresponders for each sub-keyword.
Real-time reports
All incoming messages appear in your online account and dashboard. The incoming online mail will show the sender’s mobile phone number, the content of…
Auto reply message
An auto reply message will be sent to all incoming messages to the sender’s phone number. It can be customised to suit your needs.
Email notifications
Email notifications allow you to communicate directly with your customers. No matter where and when without having to visit your control panel.
SMS notifications
Send instant message alerts to your mobile number. So you can stay in touch with your customers anytime and anywhere. No matter where you are.
03 · Deep dive
Inside this service.
Advantages of our long code SMS Solution
Part 1 of 4
Cost effective and easy to use.
You can use popular keywords to increase your reach.
Facilitate both way Communication: It can be linked to an existing phone number. Unlike the short code service which can only be accessed within one country. Long codes (virtual numbers) are accessible worldwide and end users can send messages to long code numbers at the normal SMS rate.
Long Code SMS helps you utilise two-way text communication according to your business needs.
Long code allows you to quickly and easily communicate with your customer. It reduces interaction costs and customer delight. This also Increases customer retention and support.
What’s in offer for you?
Part 2 of 4
User-Friendly interface : Full-featured web-based dashboards allow customers to access the service anytime, anywhere. Basic information such as the mobile phone number of the message sender and the date and time of the message is available in an easy-to-use dashboard and user-friendly interface panel.
Manage multiple accounts :
You can create a separate account for each sub-keyword.
If you want to sell keywords you can register a reseller account.
You can run your application on your domain.
Unlimited sub-keywords : Also, by creating unlimited sub-keywords, you will be able to manage different autoresponders for each sub-keyword. You can create secondary keywords such as XYZ P1, XYZ P2, and XYZ P3.
Real-time reports : All incoming messages appear in your online account and dashboard. The incoming online mail will show the sender’s mobile phone number, the content of the message, and the date and time of the message.
Auto reply message : An auto reply message will be sent to all incoming messages to the sender’s phone number. It can be customised to suit your needs.
Application Integration API : We provide HTTP API to connect to the application. Each incoming message can be sent by keyword from our server.
API/Webhooks : Full API documentation with the following features available in the Control Panel.
NRT Provide The Best Solution
Part 3 of 4
Choosing NRT means selecting excellence, innovation, and reliability for all your IT needs. With a proven track record of delivering top-tier solutions and a commitment to client satisfaction
Frequently Asked Questions
Part 4 of 4
What is the difference between Long Code and Short Code?
Long codes are regular phone numbers that can send and receive SMS messages, whereas short codes are shorter numbers (usually 5 or 6 digits) that are primarily used for one-way communication, such as marketing campaigns or alerts.
What are the advantages of using Long Code services for communication?
Long Code services offer advantages such as a familiar and recognizable phone number format, lower cost compared to short codes, two-way communication capabilities, global reach, and versatility for various use cases.
What features does NRT offer with its Long Code services?
NRT may offer features such as dedicated or shared long code numbers, keyword-based routing for incoming messages, message forwarding to email or other systems, message templates, API integration, and analytics for tracking message activity.
Can NRT provide customized solutions for Long Code needs?
Yes, NRT can provide customized solutions tailored to clients’ specific Long Code needs, including integration with existing systems, white-label solutions, dedicated support, and custom features or functionality.
04 · Delivery model
How we build & deliver it.
The same disciplined, four-stage delivery model sits behind every service — from first assessment to steady-state operations.
Assess
We start with your current estate — infrastructure, workloads, gaps and constraints — and put a clear findings document on the table.
Design
Solution architecture, bill of materials and a delivery plan, sized for your environment and compliance needs.
Deliver
Implementation by certified engineers, with staged rollouts, testing and a documented handover.
Operate & improve
SLA-backed support, monitoring and periodic reviews that keep the solution earning its keep.
05 · Stack
Technologies we work with.
4 technologies
Put Long Code SMS to work.
Tell us where you are today — we'll map the path from assessment to steady-state operations.